.support-desk{margin:28px 0 36px}.support-guest{gap:18px;margin:26px 0;display:grid}.support-guest-head{grid-template-columns:auto minmax(0,1fr);align-items:center;gap:16px;display:grid}.support-guest-head>div{gap:2px;min-width:0;display:grid}.support-guest-head h2,.support-guest-head p{margin:0}.support-guest-head p{color:var(--pk-text-3)}.support-guest-sent{border-radius:var(--pk-radius-lg);background:var(--pk-body-well);box-shadow:var(--pk-deboss);text-align:center;justify-items:center;gap:10px;padding:20px 16px;display:grid}.support-guest-sent svg{color:var(--pk-money-400)}.support-guest-sent p{color:var(--pk-text-1);text-wrap:balance;margin:0;font-weight:600}.support-guest-login{color:var(--pk-text-3);font-size:var(--pk-text-sm);line-height:var(--pk-lh-sm);margin:0}.support-guest-login button{color:var(--pk-text-1);font:inherit;text-underline-offset:3px;cursor:pointer;background:0 0;border:0;padding:0;font-weight:700;text-decoration:underline}.support-eyes{opacity:.85;width:64px;margin:0 auto 14px;display:block}.support-eyes svg{width:100%;height:auto;display:block}.support-guest-head>.support-eyes{width:48px;margin:0}.support-start-key{min-height:40px;font-size:var(--pk-text-ui);padding:0 18px}.support-start .support-start-key{margin-top:16px}.support-help{margin:4px 14px 14px}.support-desk-compact .support-help{margin:18px 0 0}.support-help h3{color:var(--pk-text-3);font-size:var(--pk-text-xs);font-weight:600;line-height:var(--pk-lh-xs);margin:0 0 2px}.support-faq{display:grid}.support-faq details{border-bottom:1px solid var(--pk-hairline)}.support-faq details:last-child{border-bottom:0}.support-faq summary{min-height:44px;color:var(--pk-text-2);cursor:pointer;justify-content:space-between;align-items:center;gap:12px;padding:10px 0;font-size:13px;font-weight:500;line-height:1.4;list-style:none;display:flex}.support-faq summary::-webkit-details-marker{display:none}.support-faq summary:focus-visible{border-radius:var(--pk-radius-sm);outline:2px solid var(--pk-focus-ring);outline-offset:2px}.support-faq summary svg{color:var(--pk-text-4);transition:transform var(--pk-dur-2) var(--pk-ease);flex-shrink:0}.support-faq details[open] summary svg{transform:rotate(180deg)}.support-faq p{color:var(--pk-text-3);margin:0;padding:0 0 12px;font-size:13px;line-height:1.55}.support-faq a{color:var(--pk-text-1);text-decoration:underline;-webkit-text-decoration-color:rgb(var(--pk-white-rgb) / 30%);text-decoration-color:rgb(var(--pk-white-rgb) / 30%);text-underline-offset:3px}@media (hover:hover) and (pointer:fine){.support-faq summary:hover{color:var(--pk-white)}.support-faq a:hover{text-decoration-color:currentColor}}.support-guest-head>div .support-status{margin-top:6px}.support-status{color:var(--pk-text-3);font-size:var(--pk-text-sm);font-weight:500;line-height:var(--pk-lh-sm);align-items:center;gap:8px;margin:0;display:flex}.support-status i{background:var(--pk-text-4);width:8px;height:8px;box-shadow:0 0 0 3px rgb(var(--pk-text-4-rgb) / 14%);border-radius:50%;flex-shrink:0}.support-status[data-online=true]{color:var(--pk-money-400)}.support-status[data-online=true] i{background:var(--pk-money-400);box-shadow:0 0 0 3px rgb(var(--pk-money-400-rgb) / 22%)}.support-heading{gap:4px;min-width:0;display:grid}.support-heading h2{margin:0}@media (max-width:520px){.support-desk:not(.support-desk-compact)>.section-heading{grid-template-columns:minmax(0,1fr) auto;grid-template-areas:"title tools""status status";align-items:center;row-gap:6px;display:grid}.support-desk:not(.support-desk-compact)>.section-heading>.support-heading{display:contents}.support-desk:not(.support-desk-compact)>.section-heading>.support-heading>h2{grid-area:title}.support-desk:not(.support-desk-compact)>.section-heading>.support-heading>.support-status{grid-area:status}.support-desk:not(.support-desk-compact)>.section-heading>.support-toolbar{grid-area:tools}}.support-live-status{font-size:inherit}.support-mail{grid-column:1/-1;gap:10px;min-width:0;display:grid}.support-mail-or{color:var(--pk-text-4);font-size:var(--pk-text-xs);font-weight:600;line-height:var(--pk-lh-xs);align-items:center;gap:12px;margin:0;display:flex}.support-mail-or span{color:inherit}.support-mail-or:before,.support-mail-or:after{content:"";background:rgb(var(--pk-white-rgb) / 10%);flex:1;height:1px}.support-mail-address{width:fit-content;min-width:min(320px,100%);max-width:100%;height:var(--pk-control-md);border:1px solid rgb(var(--pk-white-rgb) / 8%);border-radius:var(--pk-radius);background:var(--pk-body-well);box-shadow:var(--pk-deboss);justify-self:center;align-items:center;gap:8px;padding:0 5px 0 12px;display:flex}.support-mail-link{border-radius:var(--pk-radius-sm);min-width:0;color:var(--pk-text-1);font-size:var(--pk-text-ui);font-weight:600;line-height:var(--pk-lh-ui);text-overflow:ellipsis;text-underline-offset:3px;white-space:nowrap;flex:1;text-decoration:none;overflow:hidden}.support-mail-link:focus-visible{outline:2px solid var(--pk-focus-ring);outline-offset:2px}.support-guest .support-mail-copy{border-radius:var(--pk-radius-sm);width:28px;height:28px;color:var(--pk-text-2);padding:0}.support-guest .support-mail-copy[data-copied=true]{color:var(--pk-money-400)}@media (pointer:coarse){.support-guest .support-mail-copy:after{content:"";position:absolute;inset:-8px}.support-mail-link{margin-block:-12px;padding-block:12px}}@media (hover:hover) and (pointer:fine){.support-mail-link:hover{text-decoration:underline}}.support-toolbar{align-items:center;gap:10px;display:flex}.support-layout{border:1px solid var(--pk-ink-600);background:var(--pk-ink-950);border-radius:8px;grid-template-columns:minmax(250px,.85fr) minmax(0,1.75fr);display:grid;overflow:hidden}.support-list-pane{border-right:1px solid var(--pk-ink-600);padding:18px}.support-filter{color:var(--pk-text-3);gap:8px;margin-bottom:17px;font-size:12px;display:grid}.support-ticket-list{gap:9px;display:grid}.support-ticket{background:var(--pk-ink-900);border:1px solid var(--pk-ink-600);text-align:left;color:var(--pk-text-3);border-radius:8px;gap:9px;padding:14px;font-size:12px;display:grid}@media (hover:hover) and (pointer:fine){.support-ticket:hover{border-color:var(--pk-ink-300)}}.support-ticket.selected{background:var(--pk-ink-600);border-color:var(--pk-brand-500)}.support-ticket-heading{justify-content:space-between;align-items:flex-start;gap:9px;display:flex}.support-ticket-heading strong{color:var(--pk-brand-50);overflow-wrap:anywhere;font-size:13px;line-height:1.5}.support-conversation{min-width:0;padding:24px}.support-conversation .empty-state{min-height:360px;box-shadow:none;background:0 0;border:0;padding:40px 15px}.support-conversation .empty-state p{color:rgb(var(--pk-brand-50-rgb) / 62%)}.support-ticket .status-pill.warning{color:var(--pk-warning-300)}.support-pending{position:relative}.support-pending>div{visibility:hidden}.support-pending-spinner{color:var(--pk-text-4);place-items:center;display:grid;position:absolute;inset:0}.support-pending-spinner svg{width:24px;height:24px}.support-thread-heading{border-bottom:1px solid var(--pk-ink-600);justify-content:space-between;align-items:flex-start;gap:15px;padding-bottom:20px;display:flex}.support-thread-heading h3{overflow-wrap:anywhere;font-size:18px;line-height:1.5}.support-thread-heading p{color:var(--pk-text-3);margin-top:5px;font-size:12px}.support-messages{overscroll-behavior:contain;align-content:start;gap:16px;min-height:120px;max-height:480px;margin:22px 0;padding-right:8px;display:grid;overflow-y:auto}.support-message{border:1px solid var(--pk-ink-600);background:var(--pk-ink-900);border-radius:8px;padding:17px}.support-message.from-support{border-color:var(--pk-brand-700);background:var(--pk-ink-700)}.support-message>div{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;font-size:12px;display:flex}.support-message strong{color:var(--pk-brand-50)}.support-message time{color:var(--pk-text-3);font-size:11px}.support-message p{white-space:pre-wrap;overflow-wrap:anywhere;color:var(--pk-brand-50);margin-top:10px;font-size:14px;line-height:1.75}.support-reply{border-top:1px solid var(--pk-ink-600);padding-top:22px}.support-reply>button{justify-self:start;min-width:140px}.support-back{display:none}.support-live-bar{color:var(--pk-text-3);flex-wrap:wrap;align-items:center;gap:10px 20px;margin-bottom:18px;font-size:12px;display:flex}.support-live-bar label{align-items:center;gap:10px;margin-left:auto;display:flex}.support-live-bar select{min-height:38px}.support-unread{background:var(--pk-brand-700);color:var(--pk-white);border-radius:8px;flex:none;padding:3px 7px;font-size:11px}.support-internal{border-color:var(--pk-ink-400)!important;background:var(--pk-ink-900)!important}.support-read-status,.support-typing{color:var(--pk-text-3);font-size:11px}.support-read-status{margin-top:8px;display:block}.support-note-toggle{align-items:center;gap:10px;min-height:44px;flex-direction:row!important;display:flex!important}.support-note-toggle input{width:18px;height:18px;accent-color:var(--pk-brand-300)}.support-recovery{background:var(--pk-ink-800);border:1px solid var(--pk-ink-400);border-radius:8px;margin-bottom:18px;padding:18px;font-size:12px;line-height:1.6}.support-recovery p{color:var(--pk-text-3);margin:8px 0 12px}.support-recovery details{margin-top:12px}.support-recovery code{overflow-wrap:anywhere}.support-new-messages{min-height:40px;margin-top:14px}.support-desk-compact{margin:0;padding:14px}.support-desk-compact>.support-live-bar{gap:5px 12px;margin-bottom:12px;font-size:11px}.support-desk-compact>.form-success{background:0 0;border:0;margin:0 0 10px;padding:0;font-size:12px}.support-desk-compact>.section-heading{flex-wrap:wrap;gap:10px;margin-bottom:13px}.support-desk-compact>.section-heading h2{font-size:14px}.support-desk-compact.creating>.section-heading,.support-desk-compact .support-layout[hidden],.support-desk-compact .support-conversation,.support-desk-compact .has-conversation .support-list-pane{display:none}.support-desk-compact:has(.support-layout.has-conversation:not([hidden]))>.section-heading{display:none}.support-desk-compact .support-layout{background:0 0;border:0;display:block;overflow:visible}.support-desk-compact .support-list-pane,.support-desk-compact .support-conversation{border:0;padding:0}.support-desk-compact .has-conversation .support-conversation{display:block}.support-desk-compact .support-back{min-height:44px;margin:-4px 0 8px -8px;display:inline-flex}.support-desk-compact .support-thread-heading{flex-direction:row;gap:8px;padding-bottom:12px}.support-desk-compact .support-thread-heading h3{font-size:14px;line-height:1.4}.support-desk-compact .support-thread-heading .button{white-space:normal;min-width:44px;min-height:44px;padding:7px 10px;font-size:11px}.support-desk-compact .support-messages{gap:9px;min-height:60px;max-height:190px;margin:12px 0;padding-right:3px}.support-desk-compact .support-message{padding:12px}.support-desk-compact .support-message p{margin-top:7px;font-size:13px;line-height:1.55}.support-desk-compact .support-reply{gap:9px;padding:12px 0 0}.support-desk-compact textarea{resize:vertical;min-height:70px}.support-desk-compact .field-note{font-size:11px;line-height:1.4}.support-desk-compact .support-recovery{margin-bottom:12px;padding:12px}.support-inline-create h3{margin-bottom:15px;font-size:16px}@media (max-width:800px){.support-mail-address{width:100%}.support-layout{display:block}.support-list-pane{border:0;padding:14px}.support-conversation{padding:17px;display:none}.support-layout.has-conversation .support-conversation{display:block}.support-layout.has-conversation .support-list-pane{display:none}.support-back{margin:-5px 0 15px -12px;display:inline-flex}.support-thread-heading{flex-direction:column}.support-thread-heading h3{font-size:16px}.support-message{padding:13px}.support-messages{max-height:46dvh;padding-right:4px}.support-live-bar label{margin-left:0}.support-live-bar select{min-height:44px}.support-reply{padding-bottom:env(safe-area-inset-bottom)}.support-toolbar{gap:3px}.support-toolbar .button{padding:0 12px;font-size:12px}}